Global Free Shipping Service

We offer free shipping to most countries and regions around the world, with no minimum purchase requirement. Whether you are in North America, South America, Europe, Asia, Oceania, or Africa, we will do our best to ensure your order arrives safely and promptly.

Estimated Delivery Time

North America: 3-7 business days
South America: 3-7 business days
Europe: 3-5 business days
Asia: 2-5 business days
Oceania: 2-5 business days
Africa: 3-5 business days

Please note that the above delivery times are for shipping and do not include warehouse processing time. For in-stock items, we typically need an additional 1-2 business days for warehouse processing.

Order Processing Time

Once your order is confirmed, we will process and ship it within 2 business days. When your package is shipped, we will provide you with tracking information and the estimated delivery date via email.

Customs Duties and Taxes

All orders enjoy free worldwide shipping with no additional shipping charges. However, please note that customers are responsible for any import duties and taxes that may apply according to the customs policies of the destination country. Orders shipped via express carriers are more likely to incur customs duties and taxes. Please check the local tax policies before placing your order.

Express Shipping

We partner with well-known global carriers such as DHL, FedEx, and UPS to ensure every order is delivered efficiently and safely. If delivery fails due to incorrect or incomplete shipping information provided by the customer, the customer will be responsible for any related costs and handling.

Friendly Reminder: To ensure smooth delivery, please make sure to provide the correct shipping address, including a detailed street address, building number, phone number, and email address. Incorrect address information may result in lost packages or shipping delays.

Order Tracking

Once your order is shipped, we will send you an email with the tracking number. You can use this tracking number to check the real-time status of your package. You can also log in to your account and track your order progress on the “Orders and Returns” page.

International Shipping Warehouses

Our products are shipped from warehouses in multiple countries/regions, including the UK, the US, Germany, and China. If the warehouse in your region is out of stock, we will ship from another warehouse with stock to ensure the fastest possible delivery.

Returns and Refunds

According to our Returns and Refunds Policy, you can request a return or exchange within 30 days after receiving the item. To ensure the return is processed smoothly, the product must be in unused condition and in its original packaging. Please note that any delays or additional costs caused by incorrect information provided by the customer during the return process will be the customer’s responsibility.