Welcome to PleasBox.com! We are committed to providing fast, secure, and efficient global delivery services. This Shipping and Delivery Policy outlines our shipping process, timelines, and related terms.
- Shipping Coverage
We offer worldwide shipping to most countries and regions. If your country is not listed as an available destination, please contact us:
Email: [email protected]
Phone/WhatsApp: +1 307-394-3248
- Delivery Timeframes
We strive to deliver your order as quickly as possible. Estimated delivery times (excluding processing time) are as follows:
North America: 3-7 business days
South America: 3-7 business days
Europe: 3-5 business days
Asia: 2-5 business days
Oceania: 2-5 business days
Africa: 3-5 business days
Processing Time: Orders are typically shipped within 1-2 business days after confirmation.
- Shipping Methods
We partner with trusted carriers to ensure reliable delivery:
DHL
FedEx
UPS
Note: Orders may be shipped in multiple packages depending on stock availability. A tracking number will be provided for each shipment.
- Shipping Fees
We offer free global shipping on all orders. Additional fees may apply for delivery to remote areas. - Customs and Duties
Import Taxes: Customers may be responsible for import duties, taxes, or other fees based on local customs regulations. These costs are borne by the customer.
Declared Value: To reduce customs risks, we may declare a lower value for your package on shipping documents. - Address Requirements
Please ensure you provide an accurate shipping address, including street name, building number, recipient name, phone number, and email address.
Restricted Addresses: We do not deliver to PO BOX, APO/FPO/DPO addresses.
Failed Deliveries: PleasBox is not responsible for delivery failures caused by incomplete or incorrect addresses or uncollected packages.
- Package Tracking
After shipping, you will receive a confirmation email containing a tracking number.
You can track your package through:
Your account under the “Orders and Returns” section.
The link provided in the confirmation email for guest checkouts. - Delivery Delays
While we aim for timely delivery, certain situations may cause delays:
Customs inspections
Peak shopping seasons
Force majeure events (e.g., natural disasters, pandemics, etc.)
If your delivery is delayed, please contact our customer service team for assistance.
- Contact Us
If you have any questions or need assistance regarding our shipping policy, feel free to reach out:
Email: [email protected]
Phone/WhatsApp: +1 307-394-3248
Thank you for choosing PleasBox.com! We look forward to providing you with an exceptional delivery experience.